WHAT DOES PARTNERSHIP LOOK LIKE?

The collaborative efforts of our customers and our employees as we have navigated our way through unknown territory with the COVID-19 Crisis has been a perfect illustration of just how much can be accomplished when people work together. #BetterTogether

March 4-6

MARCH 4:
First Meeting Regarding COVID-19

MARCH 5
All drivers & service technicians were equipped with gloves, masks & sanitizer to aid in protecting the health of our senior living residents & staff as well as Martin Bros. employees.

MARCH 6
First communication to customers, including resources:

March 11-18

MARCH 11
New communication to customers to inform of procedures to keep everyone safe & introduce NEW COVID-19 Website

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MARCH 13
Began screening all sales team members regarding health and travel

MARCH 18
New resources offered:

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March 19

Martin Bros. implements temporary delivery procedures restricting drivers from entering buildings to eliminate potential contact with residents or staff.

Infection Prevention Live training

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Protecting Against COVID-19 white paper

March 24

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Weekly 411 Live video series launched, with operational updates, live Q&A, and new senior living resources offered each week:

  • March 24: Limited Staff Menu/Hospitality Cart/Frozen & Shelf Stable Entrees were released
  • March 31: Keeping Staff Engaged In Difficult Times
  • April 7: Communication Creates Opportunity (Include Whitepaper)
  • April 14: Supply Updates
  • April 21: Martin Bros. Produce Program & Independent Living Grocery Concept Launch

March 25-31

MARCH 25
Sanitizing & Disinfecting white paper

MARCH 31
Video message from Brooks & Jeff Martin, President and CFO

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April 1-20

APRIL 11
The Importance of Communication white paper

APRIL 16
Dish Washing Safety white paper

APRIL 21
Launched Independent Living Grocery Concept

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IN TIMES OF CHALLENGE & IN TIMES OF GROWTH, WE STAND BESIDE OUR VALUED PARTNERS.