Webinars 2024

Customer Service

Customer Service: Foundations to Senior Living Dining Programs

7/17/2024 • 1:30-2:30

Presenters: Gretchen L. Robinson, RDN, LD and Chef Steve Tiezzi, Martin Bros.

Audience: Senior Living

Customer service is the foundation of resident-centered Senior Living. It's the degree to which service is driven by resident preference, expectation and values. Raising the bar is critical to remain competitive, increases satisfaction and ultimately, residents deserve it.

Eligible for one general hour of continuing education for Certified Dietary Managers by CBDM.

Martin Bros. Webinars are free for Martin Bros. customers, and are offered to the public for a $15 fee.

If you are a Martin Bros. customer, please click here to log in to the Martin Bros. customer website and access the webinar registration links.

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System Requirements:

  • Computer, tablet or smartphone with internet access
  • Valid email address
  • Computer with speakers or headphones (If speakers are unavailable, dial the telephone number provided on the confirmation email)
  • Google Chrome is the preferred web browser for computer attendees

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