Beyond Basic: Game-Changing Food Safety Solutions
1/21/2026 • 1:30-2:30
Presenters: Shawn DiGruccio, Bert Lowry, Brian Peterson
Audience: Everyone
Food equipment experts share food safety trends to stay precise and compliant in today's world. We will explore innovative technologies and strategies that go far beyond traditional practices.
- Demonstrate how innovative monitoring systems can prevent foodborne illness incidents
- Identify emerging food safety technologies applicable to operations
Eligible for one sanitation hour of continuing education for Certified Dietary Managers by CBDM and SNAI (School Nutrition Association Iowa).
This webinar is available FREE to the public. Click here to register!
Evolving Tastes: Understanding the Modern Senior Diner
2/11/2026 • 1:30-2:30
Presenter: David Kirsammer, Manager of Omni-Commerce Insights, Conagra Brands
Audience: Senior Living
The eating patterns seniors establish at home—whether that's lighter breakfasts, hearty midday meals, or specific snacking preferences—directly influence their expectations for community dining. Some may be accustomed to cooking simple, familiar meals, while others might have relied on convenience foods or meal delivery services. These habits shape their comfort level with communal dining schedules, portion sizes, and menu variety.
- Understand how seniors think about food, health, and wellness as they transition into community living.
- Discover what seniors eat at home and away from home, and how those habits influence facility dining.
- Identify ways for Senior Living operators to align with residents’ evolving preferences while balancing comfort, choice, and connection.
Eligible for one general hour of continuing education for Certified Dietary Managers by CBDM.
Personal Excellence: Powering Up Your Impact
3/4/2026 • 1:30-2:30
Presenter: Heather L. Woody, MCC
Audience: Everyone
Step into a session designed to elevate how you show up, lead, and influence every day. Personal Excellence is about owning your strengths, sharpening your mindset, and activating the behaviors that create meaningful, lasting impact. Through reflection, practical tools, and energizing conversation, participants will discover how to bring their best self to every interaction—more intentional, more confident, and more effective. Get ready to power up your impact and set a new standard for who you are at work and in life.
- Identify and strengthen personal excellence habits that enhance daily performance, mindset, and influence.
- Apply practical strategies to communicate, collaborate, and lead with greater clarity, confidence, and impact.
- Create an individualized action plan that elevates personal accountability, intentional behaviors, and sustained growth in their role.
Eligible for one general hour of continuing education for Certified Dietary Managers by CBDM and SNAI (School Nutrition Association Iowa).
Ethics on the Menu: Making the Right Call When There's No Recipe
4/8/2026 • 1:30-2:30
Presenter: Kristen Klinefelter, MS, RDN, LD
Audience: Senior Living
Navigate the complex world of foodservice ethics with confidence in this essential professional development webinar designed for Certified Dietary Managers and Certified Food Protection Professionals (CDM, CFPP). When policies don't provide clear answers and regulations leave room for interpretation, how do you make the right decision? This webinar will equip you with the tools and frameworks needed to tackle ethical dilemmas head-on in both foodservice and healthcare environments.
- Recognize ethical principles and professional responsibilities relevant to Certified Dietary Managers, Certified Food Protection Professionals (CDM, CFPP), in alignment with ANFP Standards of Practice and Code of Ethics.
- Analyze ethical dilemmas commonly encountered in foodservice and healthcare settings by applying structured ethical decision-making processes when policies, regulations, or procedures do not clearly define the appropriate course of action.
- Apply ethical leadership strategies to support compliance, person-centered care, and effective communication with staff and interdisciplinary teams while maintaining professional integrity.
Eligible for one ethics hour of continuing education for Certified Dietary Managers by CBDM.
Rolling Out the Red Carpet: Engage Your Team to Deliver Exceptional Service
5/13/2026 • 1:30-2:30
Presenter: Donna Cutting
Audience: Senior Living
Exceptional service doesn’t happen by accident. It happens by design. In this dynamic and heartfelt webinar, participants will discover what it truly means to roll out the red carpet for residents, family members, and one another. We’ll explore why customer service is far more than “common sense,” and how leaders play a critical role in setting clear expectations, developing essential skills, and creating a culture where people feel genuinely welcomed, valued, and cared for.
- Define the core behaviors and standards that create a welcoming, confidence-building environment for residents, family members, and team members.
- Demonstrate communication techniques and phrases that instill trust, reassure concerns, and elevate everyday interactions.
- Apply a clear, step-by-step method for responding to upset residents or family members with calm, compassionate red-carpet service.
- Develop the specific service skills employees need through effective modeling, coaching, and positive reinforcement.
- Identify opportunities to surprise and delight residents and families, creating memorable experiences that lead to rave reviews.
Eligible for one general hour of continuing education for Certified Dietary Managers by CBDM.
This webinar is available FREE to the public. Click here to register!
